On Call: Using Mobile Phones to Provide Learning in Emergencies

In 2021, an estimated 37 million children were forcibly displaced across the globe. Ensuring these children continue their education in times of crisis is a significant challenge. One tool that can help children stay in education is basic mobile phones. Basic mobile phones can provide learning through multiple channels, such as text messages, voice calls, nudges and lessons through radio broadcasts. This report outlines, in detail, how mobile phones can be applied as a learning tool in emergency settings. It also provides practical case studies and references for how mobile phones have been used to teach students, support parents and train teachers.

This report is also part of the On Call two-part series on the uses of mobile technologies for education in emergency settings, with the second report focusing on mobile technologies for learning assessments.

Resource Info

Resource Type



Published by

UNICEF Office of Research - Innocenti

Authored by

Sophia Kan, Thomas Dreesen, Marco Valenza


Distance Education
Technology and Innovation